When (not) to call Abaris

 

Abaris Realty is New Mark Commons HOA’s property management company. 

Any question or issue related to the common areas of New Mark Commons can be addressed by emailing customercare@abarisrealty.com, or calling 301-468-8919. Abaris’ offices are open from 9:00 a.m. to 5:00 p.m., Monday through Friday. In case of any after-hours emergencies, the property manager can be reached 24 hours a day by the office answering service.

 

New Mark Commons Homes Association, Inc.
c/o Abaris Realty, Inc
7811 Montrose Road Suite 110
Potomac, MD 20854-3349

 

Here are examples of when to contact Abaris:

  • Billing
  • ACC violations (copy the NMC ACC committee at acc@newmarkcommons.net.)
  • Community enhancement issues
  • Clubhouse rentals
  • Scheduling parties at the swimming pool
  • Vandalism on common grounds
  • Snow removal on the townhouse and clubhouse parking lots and on the NMC-owned sidewalks and pathways. (Remember that Rockville law requires all residents to clean the sidewalks in front of their own residences, including townhouses.)
  • Leaf collection from NMC common grounds
  • Landscaping issues (copy landscaping@newmarkcommons.net)
  • Damage to NMC facilities
  • Trash in the lake
  • Dead animals on NMC common grounds
  • Dead, dying or damaged trees on NMC common grounds
  • Parking issues in the townhouse and clubhouse lots 
    • Abandoned vehicles
    • Commercial vehicles or rental trucks parked overnight. (They might have permission to use the clubhouse lot),
    • Inoperable vehicles
  • Problems with contractors doing work on NMC facilities

 

Do not contact Abaris about utility matters related to your home, for example: where your utility shut-off valves or switches are, both indoor and outdoor. Contact your electrician or plumber. For the outside meters, contact PEPCO for electricity, Washington Gas for gas and the City of Rockville for water.

 

In an Emergency, call 911 or the following numbers listed:

  • Fires
  • Crimes: Private Home burglary/robbery, assaults
  • Vehicles broken into
  • Vandalism on your property
  • Vicious dogs (or other animals) – call 911 or animal control at 240-314-8937
  • Gas leak or emergency – 911 & 703-750-1400
  • Water Main Break – 24-Hour Public Works Emergency Hotline – 240-314-8567
  • Rockville Police Non-Emergency – 240-314-8900
  • Public Works Non-Emergency – 240-314-8500
  • Noisy neighbors – call Rockville PDs Non-Emergency Number 240-314-8900